Tags: #ads!bot #Digital Marketing in Nepal #Messenger Bot
A chatbot (also known as a smartbots, talkbot, chatterbot, Bot, IM bot, interactive agent, Conversational interface or Artificial Conversational Entity) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
The concept of chatbots is not something that is new, the idea of chatbots appeared first in the 1960s. But only after more than half a century passed finally we are seeing chatbots in our daily life. Google Home and Amazon Alexa would be the most popular in the market. These devices are capable of voice interaction, music playback, making to-do lists, setting alarms, streaming podcasts, playing audio books, and providing weather, traffic, sports, and other real-time information. It acts as a simple home automation system.
Well these are some example where chatbots are help in our daily life. But there is another sector where chatbots are making a huge impact, “Business Support”. When you are running a business your customers certainly expect certain level of support from you and to meet that expectation you need humans stand by to handle their queries. If you are providing 24 hr services then there must a human in front of the screen answering customer queries. Well a single chatbot can reduce the number of humans required to answer your customer queries.
Okay then, you decided to integrate a chatbot but the question is “How to interact with it”. Now a days every business has a social media presence, people can directly interact with the business thanks to the messaging platforms created by these social networking companies.
Among these Facebook’s Messenger Platform stands out the most. In simple words, with the help of Messenger Platform we can directly send the customers queries to the chatbot, then chatbot system will analyze and generate reply and then directly replies to the customer via messenger platform.
For this ads!bot is a good solution. ads!bot is a chatbot platform which enables businesses to integrate customized chatbot into their facebook business page. It works seamlessly on the messenger of the business page and interacts with the audience just like human representative would.
How will it benefit you?
1. Quick Response
After you have deployed chatbot to your Facebook Business Page, your customers will get the response more quickly then a human typing words.
2. No Separate App Required
Most the companies invest lot of money building custom IOS and Android apps just to provide information. Most of the people don’t want to install separate app just to get information. Deploying chatbot to Messenger Facebook Business Page will help people get all the information they need without having to install separate app.
3. Simple Interface
If you are building custom application then users will have to spend some time figuring out how to operate the app. But in chatbot there is no figuring out, you can talk normally as you are talking to a person.
4. Automatic Response
The main benefit of deploying a chatbot to your messenger page is to automate your inbox. Set a response logic and leave it to bot.
Contact us for more detailed information.